Privacy Policy

Information We Collect

When you use Nyxavixalora's financial analysis platform, we collect various types of information to provide you with the best possible service. This includes personal information you provide directly to us, as well as information we gather automatically through your use of our services.

• Personal identification information such as your name, email address, and professional credentials
• Financial data and investment preferences you share for analysis purposes
• Usage data including how you interact with our platform and which features you access
• Technical information such as your IP address, browser type, and device specifications
• Communication records when you contact our support team or participate in surveys

We only collect information that's necessary for providing our financial analysis services and improving your experience on our platform. You have control over much of the information you choose to share with us.

How We Use Your Information

Your information helps us deliver personalized financial analysis and maintain the security of our platform. We use the data we collect in several key ways that directly benefit your experience as an investment professional.

We process your personal data to create customized financial reports, send you relevant market insights, and ensure our platform meets your professional needs. Additionally, we use aggregated data to improve our algorithms and develop new features that serve the investment community better.

• Providing personalized financial analysis and investment research tools
• Sending you important updates about market conditions and platform features
• Maintaining platform security and preventing unauthorized access
• Improving our services based on user feedback and usage patterns
• Complying with legal requirements and regulatory obligations

Information Sharing and Third Parties

We understand that trust is essential when dealing with financial information. Nyxavixalora does not sell your personal data to third parties, and we only share information in specific circumstances that directly support our service delivery or legal compliance.

When we work with trusted service providers to maintain our platform or analyze market data, these partners are bound by strict confidentiality agreements. They can only use your information for the specific purposes we've outlined and must maintain the same level of protection we provide.

In the unlikely event that Nyxavixalora undergoes a business transition such as a merger or acquisition, your information may be transferred to the new entity, but only under the same privacy protections outlined in this policy.

Data Security and Protection

Protecting your financial data is our highest priority. We implement multiple layers of security measures to safeguard your information against unauthorized access, modification, or disclosure. Our security infrastructure includes encryption, secure servers, and regular security audits.

All sensitive data transmitted between your device and our servers is encrypted using industry-standard protocols. We store your information on secure servers located in facilities with physical security measures and restricted access controls.

• End-to-end encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Secure data centers with 24/7 monitoring and restricted access
• Employee training on data protection and confidentiality requirements

While we implement robust security measures, we also encourage you to take steps to protect your account, such as using strong passwords and logging out of shared devices.

Your Rights and Choices

As a user of Nyxavixalora's platform, you have several rights regarding your personal information. You can access, update, or delete your data at any time through your account settings or by contacting our privacy team directly.

You have the right to know what information we collect about you, how we use it, and who we share it with. You can also request a copy of your data in a portable format or ask us to correct any inaccurate information.

• Access your personal data and understand how we process it
• Correct inaccurate or incomplete information in your profile
• Delete your account and associated data from our systems
• Export your data in a commonly used format
• Opt out of non-essential communications and marketing materials

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and guide you through the process.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

Account information and financial analysis data are typically retained for the duration of your active subscription plus an additional period to ensure continuity of service. Communication records and support interactions are kept for shorter periods unless they're needed for legal compliance.

When data is deleted from our systems, it's removed from both active databases and backup systems within 90 days. Some information may be retained in anonymized form for statistical analysis and service improvement purposes.

International Data Transfers

As a platform serving investment professionals across different regions, we may transfer your data internationally to provide consistent service quality. When we transfer data outside Malaysia, we ensure appropriate safeguards are in place to protect your privacy rights.

We only transfer data to countries with adequate privacy protections or use contractual safeguards that provide equivalent protection to what you receive under Malaysian privacy laws. These transfers are essential for delivering cloud-based financial analysis services and maintaining platform reliability.

You can contact us to learn more about the specific safeguards we use for international data transfers and the countries where your data might be processed.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through your registered email address and provide a summary of what's changed.

Minor updates that don't affect your rights or how we handle your data may be made without individual notification, but we'll always update the "last modified" date at the bottom of this policy.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our platform after policy updates indicates your acceptance of the revised terms.